We've now resolved the incident. Thanks for your patience.
We've fixed the core issue, and are waiting for things to recover.
We are on site replacing equipment now. We expect to have service restored by 4PM today. Thank you for your patience.
Crews have found and are replacing broken equipment. Next update will be around 3pm
We have dispatched crews to our tower site to conduct repairs. Next update around 12pm
Some customers in the City of Union area are experiencing an internet outage. We are looking into the issue and will have an update as soon as we Identify the issue.