Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Identified

We've confirmed there is a problem with power on site. We have a person on the way to the site to check the power service.

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Investigating

Customers in the City of Elgin are without Internet. This is due to a power failure at the tower site. We are looking into the cause. No ETA for repair at this time.

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Began at:

Affected components
  • Internet Connectivity
    • Union County
      • Elgin