Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to remain stable.

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Updated

Our broadband field technicians found problems with the breaker panel.
EONI systems and all other broadcasters in the building at Fanny are down.
We have another technician dispatched to the site.
Next update expected by 6PM today

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Identified

We've confirmed there is a problem, we're working to resolve it.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Updated

Dispatching crews up to Mt fanny. will have next update by 1pm

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Investigating

Customers in the city of Cove and parts of the city of Union Served off of our Mt fanny tower are down. We are investigating the issue and have no ETA at the moment.

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Began at:

Affected components
  • Internet Connectivity
    • Union County
      • Union
      • Cove