Internet outage

We've now resolved the incident. Thanks for your patience.

We've fixed the Sheep Ridge side of the connection to Joseph. Internet has been restored to those affected. We are going to be going to the Joseph side to replace a cable. When we replace this cable we expect there to be 15 min outage.

Crews have finished repairs on the Joseph tower site. We are needing to go up to Sheep ridge tomorrow morning to complete more repairs. Crews will be leaving early in the morning. We have narrowed down the possible issues and hope to have this repaired tomorrow. Our next update will be by noon tomorrow.

Crews are onsite. They are continuing repair efforts. Next update before 6pm

Crews have been Dispatched out to the Joseph tower site this morning for repairs. We will have an update by Noon today

Crews have made repairs at the sheep ridge tower site. These repairs have not fully fix the issue for the city of Joseph. We will be continuing repairs Tuesday morning and will have updates by 10am

Crews have reached the tower site and doing repairs now. Next update will be around 6pm

Crews are still attempting to get up the mountain. We will have the next update by 3pm

Crews are being dispatched to go up the tower site at sheep ridge to check the connection the feeds the joseph site. Next update should be around 1pm

Crew onsite at the joseph tower site show that everything is on and functioning. We believe the issue to be the Link that feeds the Joseph site from Sheepridge. We are unable to get up to the sheep ridge site today. We will be getting a plan together Monday morning and will have updates once we have this plan.

Crews are being dispatched to the tower site.

Pacific power had restored power. We are still seeing no power at the tower site. We will have your next update by Sunday morning.

Some Customers in the Enterprise and Joseph areas are with out Services. this is due to a power outage at the tower sites. Pacific power Crews are working to repair.