customers have problems making outgoing calls to some destinations

Resolved
Resolved

Thanks for your patience.
Service restored at 144pm today.

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Updated

Lumen remote tech identified alarm in equipment in Pendleton central office. Lumen local tech is enroute to the Pendleton site ETA 15 minutes.
Next update by 1PM

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Updated

We observed issues starting at 1am but did not see a service impact until 720am

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Updated

We believe we have this issue isolated to equipment in Pendleton.
We are awaiting a Lumen technician to get us an estimated time of repair. Expect next status by 12pm Pacific

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Identified

We are working with our vendors to resolve this issue that has been intermittent since 1AM today.

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Began at:

Affected components
  • Voice